What do you think? Surprised that Sony doesn’t allow you to gift PS4 games? Let us know over on Twitter or Facebook. Wrapping up: Can you gift digital PlayStation games through the PlayStation 4? Not technically, but a couple of workarounds let you do it. Your friend can then redeem the code on their PlayStation account and download the game. Once the purchase is complete, a game code will be sent to your friend’s email address. Then click on the “Buy as gift” option and enter your friend’s email address and any additional information. Login to your account, search for the game you want to gift and select it. If Epic determines you are abusing the refund policy, you may not be eligible for refunds.Yes, you can gift physical copies through the PlayStation Store. W e do not consider this to be refund abuse. You can refund your purchase for a full refund and immediately re-purchase the product as long as it abides by the above guidelines. What if a product I recently purchased goes on sale? After the game is released, you may request a refund within 14 days if you have less than 2 hours of runtime on record. You may cancel your pre-purchase and get a refund at any time before the official release date set by the publisher/developer on the Epic Games Store. Please note the amount of time for the refund to process is dependent on your payment method. You and Epic may also agree that the refund be issued by alternative method. How will I get my refund?īy default, purchases will be refunded to the payment method used to make the purchase, but this may not always be possible depending on the payment method. If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process.įor purchases marked “refundable” or if you have questions about the refund process, y ou can request a refund by clicking “Contact Us” on our Epic Games Store and Launcher help page and submitting a refund request. Sign into your account on our website, click the Account dropdown on the top right of the store, go to the Transactions tab and click the game title. How can I request a refund?įor purchases marked “self-refundable”, you can refund the item online by yourself. In addition, you may not be eligible for refunds if Epic determines that you are abusing the refund policy. You will not be eligible for refunds for games or products from which you have been banned or for which you have otherwise violated the terms of service. Products that include virtual currency or other consumables and products or games that are marked as “non-refundable” are not eligible for refund. However, you must have less than 2 hours of runtime on record. Games and products are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process. Epic cannot provide refunds for purchases made outside of the Epic Games Store.įor purchases marked “self-refundable”, you can refund the item online by yourself. Also, most in-app purchases are non-refundable. Products that include virtual currency or other consumables are marked “non-refundable” and are not eligible for refund. If a game or product is marked as "non-refundable", then it is not eligible for a refund. Games and products you purchase through the Epic Games Store are generally eligible for a refund. What types of products can I return for a refund? Below you’ll find all the info on what you can refund, when you can refund, and how to begin the process. If you’ve recently made a purchase through the Epic Games Store and want a refund, you’re in the right place. Don’t like what you bought? Read on for how to return your purchase for a refund.
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